Most individuals who use Kasooq have successful experiences but occasionally, reports of attempted scams are received. Remember that Kasooq is a local classifieds web site and not all ads are reviewed before going live to site.

Please take the following precautions while using Kasooq:

  • When buying or selling, you should meet in-person to thoroughly inspect the product and then exchange funds. Meet in a public place with many people around for security reasons.
  • As a safe alternative to carrying cash, consider choosing your preferred third party cashless payment method(at your own discretion). Secure cashless payment methods include electronic money transfer.
  • Be wary of emails asking you to confirm your account or a password or email address change that was not requested. These are very often phishing emails by scammers trying to gain access to your account. Any emails we send requiring you to log in will bring you directly to our site.
  • Be aware of common scams. The following are more in depth articles on tips for avoiding scams while checking out the Tickets, Real Estate, Cars and Vehicles, Jobs, Services, and Pets sections. Also here are common Reply Scams that can come in response to your ad or when you reply to an ad.
  • Do not give out personal or banking information over the Internet.
  • Inform Kasooq of any attempted fraud or suspicious emails, ads, or other activity by community members. In the case of fraud, file a police report and contact us.
  • Use common sense. If something sounds too good to be true- it probably is.

Trading during COVID-19

In order to help ensure the health and safety of our Community, it is important to observe and apply protocols outlined by the NCDC when trading with other users on Kasooq. Your well-being remains our top priority. Please seriously consider whether in-person meetings are necessary.

If the transaction you’re making is necessary, please consider the following options:

  • Cashless Payment: Please consider choosing your preferred third party, secure cashless payment method.
  • Shipping: If considering sending/receiving the item, ensure that the agent you’re using is reputable; it’s recommended that if using a shipping agent, that a tracking number is used and additional precautions are taken when sending/receiving items; particularly items of a high value. Increased care should be taken with high value items to ensure both sides are comfortable sending or receiving the item through a postal or shipping service. Please note, Kasooq does not offer postal or shipping services; it is organised between buyer and seller (agreement should be mutual, and we recommend confirming all details such as service provider, cost, packaging, pick up location and delivery address). Kasooq will not be held responsible for items not received or for any items that do not meet the buyer’s expectations (including where they are not as described).
  • Drop-off / Delivery: This can be a great alternative to shipping and allows both buyer and seller to inspect the item and make an exchange, all while observing social-distancing protocols.

Other things to consider:

  • Remote Inspections / Video Chat / Virtual Tours: Remote inspections via your preferred video conferencing call service, enables Community Members to discuss the transaction, while observing social-distancing protocols; Community Members can also send additional images, to show features/condition.
  • Online Applications in Long Term Rentals: Online applications for rental agreements enable the landlord and applicant to interact while observing social-distancing protocols. Be careful of applications that request information such as Age, Occupation, Income, Gender and more sensitive information such as bank details. These can often be attempts to steal information. Please note that Kasooq does not facilitate online applications and we are not involved in any agreements made between the landlord and applicant.
  • Clean / Disinfect Items: We recommend cleaning items before and after a transaction